Tuesday, 4 October 2011

Vote Manjula Patel for Public Servant of the Year!

The Trustees and staff of Murray Hall Community Trust are extremely pleased to announce that Manjula Patel, Service Manager of our Health Services portfolio has been shortlisted for the Guardian Public Servant of the Year award.

Bob Lloyd, Chair of Trustees of Murray Hall Community Trust said “Manjula has devoted herself to helping others in her career and shown unwavering drive in creating and developing the Bridges service, we are proud to have her on our team”

Bridges delivers end of life care in the community allowing people to die at home, with dignity and with their families and loved ones around them. It has had an enormous positive impact on many thousands of people.

Through her work Manjula has influenced the delivery of end of life care across the country and was invited to sit on the Darzi review for End of Life Care - Lord Darzi cited Bridges as good practice in his report on the NHS.

We need your help!

This award is given based on public accolade – service users and their families, colleagues and partners voting for the shortlisted candidates. So please go to http://publicservicesawards.guardianprofessional.co.uk/vote#  and vote for Manjula, to ensure that her inspiring work receives the recognition it deserves.


Manjula Patel has worked for ten years with MHCT. Manjula drove the Bridges service and in doing so has developed a complete new model of Palliative end of life care. From an initial one off grant from New Opportunities Fund, the service is now an NHS funded programme. This is unique model of care for end of life uses our copyrighted Narrative Based Assessment which looks at all the needs of the individual at the end of life.

The initiative has supported over 10,000 individuals. She has personally developed the programme, now with staff and over 50 active volunteers. Manjula’s dedication and leadership has developed this program from a small locality in Tipton to working across 3 Primary Care Trusts; it brings together voluntary and statutory providers in supporting people who experience death, dying and loss and their family network and/or carers.

The program epitomises the Big Society, combining the support of voluntary, and community networks, her visionary leadership has enabled success. She brings insight and understanding of the need for emotional and spiritual support for individuals during their end of life journey.

Manjula described and developed Narrative Based Assessment in her Masters dissertation. This grass roots work, has echoes on a national level and she has been recognised for her work both at regional and national level. Manjula was invited to sit on the Darzi review for End of Life Care and Darzi cited Bridges as good practice.

Her strong professional commitment to building a comprehensive service for un-met need was matched by her humanity in the dignity that she helps people achieve at an individual level. This has been recognised by all the users that have come into contact with both Manjula and the services.

She is a leader of leaders, having had a significant influence over the development of community outreach Hospice support. Manjula and her unique redesign of supportive services and how they are integrated within a clinical environment End of Life Care has ensured that a wider number of people can experience a “Good Death”. - being at home, with dignity and with their families and loved ones around them.

Manjula has used the strength of the Narrative - stories, films, books, poems and artwork have been used to deliver end of life care in a more humane way, reflecting the person’s choice and desires.

Manjula has made a significant contribution to death, dying and loss in the 21st Century her unique response to the un-met need has allowed clinicians to look at death, dying and loss in a more holistic way.

She has pioneered the development of Compassionate Communities a new national movement which encourages people to spontaneous acts of kindness. Manjula has been able at an individual level to give real care and support to people at end of life and also enabled debate at a national level how we as a society look at death, dying and loss and continues to enable that wider community to respond with compassion

Malcolm Bailey

Chief Executive Murray Hall Community Trust

Tel: 0121 612 1806
email: sylvia@murrayhall.co.uk

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