Monday, 23 January 2012

New Ross Library and Customer Service Centre to open

Herefordshire Council’s newly refurbished Ross Library and Customer Service Centre is now open to the public.

The newly combined service is being officially opened on National Libraries Day and to celebrate this, a wealth of celebrated writers will be attending the event.

Popular local authors Phil Rickman, Rebecca Tope, Carol Peacock, Quentin Letts; and Jon and Heather Hurley will be joining in celebrations for the official opening of the refurbished centre, which now boasts a new exhibition space, new library area as well as a suite of customer service points.

Work from Herefordshire’s Young Poet Laureates will be on display and Bookstart bear will be at a special storytime for under 5s at 2pm. The celebrations kick off from 11.30am with the official opening at noon and all friends and supporters are welcome.

For the whole of February, Herefordshire Council’s library service is offering a voucher for a free rental of an audio book, a DVD or a game if you introduce a new member of your family or a friend to the library, and what’s more they will get a voucher too.

There will also be special National Libraries Day postcards asking people to say what they love about their library.

Customers are encouraged to visit the centre to see the wide range of surgeries designed to support the needs of the local community. Surgeries are held weekly and will be showcased across the launch week on the following days:

• Councillor surgery – Saturday 4 February 10am to 11am

• Housing advice surgery – Wednesday 8 February from 9.30am

• Planning applications surgery - Thursday 9 February 2pm to 4pm

Councillor Roger Phillips, Herefordshire Council’s cabinet member for enterprise and culture, said: “In Herefordshire, we are fully committed to keeping all of our libraries open and sustainable into the future which is why we have combined our library service customer services team.

“This reduces our running costs and means we can keep all of our permanent libraries open, unlike many other authorities who have been forced to close these vital community services.

“We have also been able to use the old shelving at Ross library, which had to be removed because it would not fit the reconfigured space, to improve the facilities at both Bromyard library and the children’s library at Hereford.

“I am delighted we have such a wealth of popular writers coming along to the official opening and I hope as many residents as possible will come along to meet them as well,” he added.

Councillor Philip Price, Herefordshire Council’s cabinet member for corporate services and education, said: “As part of our strategy to provide better services for customers, this new centre will provide a one-stop shop for residents who want to take out library books or use the council’s other services such as advice on housing and making planning applications.

“By combining the library and customer services centre, we have reduced our running costs while still ensuring residents enjoy the same level of service,” he added.

To find out more about Herefordshire Council’s library service log onto www.herefordshire.gov.uk/libraries

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