Monday, 30 April 2012

Open day ‘tweet’ with Hospital CEO

He may be the boss of one of the country’s biggest health organisations but that doesn’t mean Heartlands Hospital’s Chief Executive, Dr Mark Newbold has no time to listen to patients. Indeed, hearing the views of patients and people in the local community is a top priority for him.
Already a regular tweeter, Dr Newbold will be available to have an open Twitter chat with the public on 3 May. The Hospital’s CEO will answer any questions relating to Heartlands, Good Hope and Solihull Hospitals, Birmingham Chest Clinic and Solihull community services, which are all covered by Heart of England NHS Foundation Trust. To join in, tweet @drmarknewbold. The hashtag will be #trustchat.
Dr Newbold said: “This is a great opportunity to interact directly with patients and members of our local communities. We aim to be open and transparent and I am particularly keen to use the advantages offered by social media to encourage frank conversations. Using Twitter will enable me to have direct dialogues with a large number of people in one day. What patients want and need is at the centre of all our planning for the future of our services so hearing the views of the people we serve is crucial.”
If you would like to join the Twitter chat but don’t have a Twitter account, go to and follow a few easy steps to set one up.
Anyone can contact the Trust at any time with questions or concerns by calling the patient services team on 0121 424 0808 or writing to . Dr Newbold can also be written to at the same address or emailed

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