Monday, 28 May 2012

Solihull Council is warning residents of a cold calling scam that has hit the borough.

On Tuesday 22 May two residents in different parts of Solihull received calls from a woman claiming to be calling on behalf of Solihull Council or the local Environmental Health department. These calls did not originate from Solihull Council.

In both cases the caller claimed there was a problem with rats in the resident’s area and the call related to dealing with the problem.

The caller then asked the resident to give or confirm personal information such as their date of birth.

The Council’s Trading Standards division is investigating but would like to remind residents that Solihull Council would not ask for personal information from residents during a cold call.

The Council is advising people in general to not give out any personal information to cold callers. It is also asking residents to make others aware of the scam, particularly elderly and vulnerable residents, neighbours and friends, so that they do not fall victim.

Cabinet member for Safer Communities, Councillor Mrs Diana Holl-Allen said, “This is an appalling act that can be so damaging to so many. There are a number of measures residents can take to protect themselves from scams, but if you have even the smallest doubt over the authenticity of a call – hang up and never divulge or ‘confirm’ any personal details. To stop unwanted telephone calls, residents should contact the Telephone Preference Service.”

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